CLUB SAFEGUARDING

Clitheroe Dolphins Safeguarding officers:

Martin Astle                      Nicola Chiltern                  Rebecca Hope                  Mark Parrington

As welfare officers for Clitheroe Dolphins ASC, our role is to ensure the safety, well-being, and overall positive experience of all club members. Our responsibilities range from safeguarding and child protection to mental health support and inclusion efforts. We are the point of contact for any concerns, complaints, or incidents within the club, and we are committed to working closely with coaches, volunteers, and parents to promote a safe and welcoming environment for everyone.

As a Swim England affiliated club Clitheroe Dolphins has adopted the Wavepower safeguarding policy and procedures. Please click on the link here for more information.

If you have any questions, queries or would like to raise a concern, please email us at [email protected]  or speak to a member of the team poolside.

Swimline: Protecting Children.

Telephone: 0808 100 4001

The ASA with the NSPCC (National Society for the Prevention of Cruelty to Children) operates Swimline which provides an alternative and confidential way to raise a safeguarding concern.

Swimline was launched over 10 years ago and is a confidential freephone number provided for anyone involved in aquatics be they adults or children, who believe that the welfare of someone under the age of 18 is at risk. This concern could be neglect, abuse, bullying or fear of someone or anything that is worrying you and you don’t know who to discuss it with.

When calling Swimline you will get through to an answer phone where you will be asked to leave your name and contact details and if you wish some brief details of your concern. The ASA Safeguarding Team or a Swimline volunteer will call you back, listen to your concerns and agree a way forward with you.

If you leave a message they aim to contact you back during the next working day. If you leave a message after 3pm on a Friday, or over a weekend they will contact you back on the following Monday. If you need to speak to someone immediately you can follow the instructions on the answer phone message and be transferred immediately to the NSPCC. The NSPCC counsellors will advise you directly if you choose this option.

Swimline calls are free and do not appear on an itemised phone bill unless your call is made from a mobile phone.